Manage Your Subscription

The MyJFrog Settings page enables you to manage the subscriptions in you JFrog account, such as modifying a subscription or changing your cloud provider or region.

How do Multiple and Single Subscriptions Differ?

If you have a single JFrog subscription associated with your account, you will automatically see all the information associated with that subscription in your dashboard and subsequent tabs.
If you have multiple subscriptions, at the top of the dashboard you will see a dropdown that lets you view the list of subscriptions. To view all the subscriptions in a table, select View All Subscriptions.
- To view the information for one of your subscriptions, click the subscription name to be transferred to the specific subscription page.
- To return to the list of subscriptions, click the subscription name an the top of the dashboard and go to View all subscriptions.

Platform Single Sign-On to MyJFrog

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Note
Only MyJFrog Primary Admins can enable Platform SSO. For more information, see User Roles.

To perform their tasks, Platform Admins use dashboards and configuration settings in both the JFrog Platform interface and the MyJFrog Portal. When you enable the single sign-on feature, Platform Admins can open the MyJFrog Portal directly from the JFrog Platform.

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Tip

Single sign-on is only available to users assigned the Admin role in your subscription. Other users are unaffected.

Admins that do not already have a MyJFrog user are logged in with read-only access. Invite your Admin users to the MyJFrog portal to create user accounts for them. See Invite a New User to MyJFrog.

After SSO, users can work in all MyJFrog dashboards and portal pages permitted by their role.

To change their MyJfrog account settings, users must re-authenticate with their MyJFrog user credentials.

To enable SSO to MyJFrog for Admins in your subscription:

Log in to the MyJFrog portal as the Primary Admin.

Go to Settings | General.
In the Enable Platform SSO section, do one of the following:
- For a single-JPD subscription, click the Enable Platform SSO toggle.
- For a multi-JPD subscription, do one of the following:
  - Select Subscription to enable SSO for all current and future JPDs in your subscription.
  - Select Custom and enable SSO for specific JPDs in the dropdown list.

To open the MyJFrog portal with SSO:

In the JFrog Platform interface, select the Platform module.
In the left menu bar click MyJFrog Portal. The MyJFrog Portal opens in a new tab in your browser.

Change Cloud Provider or Region

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Note
To change the cloud provider or region of your JPD subscription, contact your Account Manager.

Enable Transfer of Artifactory Configuration from Self-hosted to Cloud

If you wish to transfer configuration data from a Self-hosted Artifactory installation to the target JFrog Cloud instance, you can do so through the MyJFrog Settings tab. Note that the performance of the JFrog Cloud instance will be scaled down once you enable this setting. After completing the transfer, you should disable this setting to scale up performance. To see the steps to complete your migration, see Transfer Artifactory Configuration and Files to JFrog Cloud.

Modify Your Subscription

When you purchased your subscription, you set a subscription plan that includes certain services and features. You can learn more about the different subscription plans in the JFrog website.

For monthly subscriptions, the Modify subscription tab is where you can choose to make changes to your subscription.

Upgrade a Subscription

To update your subscription, click Upgrade tab in the top right hand corner.
Choose the subscription level to which you wish to upgrade.

Downgrade a Subscription

Depending on your current subscription level, you can downgrade your subscription to the level below by clicking the Downgrade button.

Go to the Settings page, and select the Modify Subscription tab.
Go to the Request to Download My Subscription Type section and click Send Request.

Cancel a Monthly Subscription

This option enables you to cancel your JFrog subscription.

Go to the Settings page, and select the Modify Subscription tab.
Go to the Cancel Subscription section and click Cancel Subscription. Optional: add a note letting us know why you are cancelling.

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Important
Before cancelling your subscription, we highly recommend to save your data for future use. Your data will be deleted following approval of your cancellation request in accordance with the JFrog Cloud Terms of Service.

Click Cancel Subscription again to confirm the cancellation.